Words matter: Simplifying clinical terms for patients

Runtime: 1 hour


Acronyms, jargon, and technical terms abound in healthcare, which works just fine for clinicians, coders, and others in the know. But for patients, the language of medicine can be confusing and contradictory, making it challenging to manage everything from preparing for a procedure to paying their bills.

In this webinar, we explore how the words used to communicate – online, in print, or in person – must be chosen carefully if patients are to fully comprehend their diagnoses, treatments, and care plans.

What you'll learn

  • How greater access to healthcare data doesn’t necessarily equal greater understanding
  • How the ONC Final Rule for the 21st Century Cures Act will make clinical/technical language more directly accessible through digital portals
  • The role of patient-friendly language in healthcare and how it can benefit patients, providers, and payers

Featured speaker(s)

Whitney Mannion, MSN, RN
Sr. Clinical Terminologist
David Bocanegra, RN
Nurse Informaticist

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